FAQ


 

Q: What is all included in my package again?

A: You will receive 1 completely customed Squarespace website, designed for both desktop and mobile, including:

  • Up to 10 pages

  • Coming soon landing page

  • SEO

You’ll also receive the following:

  • Mood board + color palette 

  • 1 hour initial consultation

  • 1.5 hour lesson + launch call

 
 

Q: How long does our project take?

A: 2 weeks! We begin on a Monday and your project will be completed the following Friday.

 
 

Q: When is my final payment due?

A: On the last day of our 2 week design period, just before we launch your site, your final 50% remainder payment will be due.

 
 

Q: Which Squarespace plan do I need?

A: Which plan topic depends a bit on what features and functionality your website will have. I’ll help you pick the best plan for you when we get on our lesson & launch call on the final day of the design period. 

As a perk of working with me, a member of the Squarespace Circle, you’ll receive 20% off your Squarespace plan for the first year!

 
 

Q: I hear Squarespace uses templates. Will you pick the template or do I?

A: If you have a template you love, I’m more than happy to use the one you’ve chosen! If you’re unsure and want an expert opinion (this is most people), I’ll let you know my thoughts on which template has the functionality you are looking for, and will enable us to most closely recreate a similar look to your inspiration websites.

 
 

Q: When does my content need to be ready?

A: In order for us to make the most effective use of our 2 weeks together, we’ll need your content submitted by the Thursday before your design period.

 
 

Q: Eeeek, I don’t think my content will be ready in time! Can we push my design date back by a couple days?

A: To be fair to you, and every other client in the design calendar, I stick firmly to my design schedule. All my clients would be upset if I pushed back their design date because a client earlier in the schedule wasn’t ready.

If you’re worried you won’t be able to meet the content deadlines, send me an email (we@helpequip.com) and I’ll let you know the next available date in my design calendar.

Please note, 6 business days or later after booking, there are financial repercussions to changing your design date.

Your 50% deposit holds your place in the design calendar, and that spot is no longer available to be booked by anyone else. If you change your design date within 5 business days of booking, your deposit will be used to hold your new date in the design calendar. 

If you change your design date 6 business days or later after booking, your deposit cannot be used towards another design date and will not be refunded.